Here is a list of some of the most frequently asked questions (FAQs) that we get. If your question is not here just give us a call on 0422 682 327.

GARAGE DOOR REPAIRS

What Melbourne suburbs do you repair garage doors?

We service all suburbs in the Greater Melbourne region – with a focus on the Western suburbs of Melbourne. We also go further afield – including Bacchus Marsh, Diggers Rest, Gisborne, Melton and Sunbury. This means no matter what suburb of Melbourne you are in we will come and fix your roller door fast.

What type of garage doors do you repair?

We repair roller doors, panel doors, sectional doors and tilt doors

What happens if you can’t fix my roller door?

In the unlikely even that we can’t fix your garage door we have a policy of NO FIX NO CHARGE!

When are you open?

Our hours are 8.00am to 6.00pm Monday to Saturday

What brands of garage doors do you repair?

We work on every type of residential garage door and their automation. Major brands include B & D Doors, Airport Doors, Gliderol Doors, Hormann Garage Doors, Steel-Line Garage Doors, Eco Garage Doors, Taurean and Centurion Roller Doors.

Are you insured?

Yes we are fully insured.

Do you carry parts for garage door repairs in your van?

Yes, we carry a wide range of parts for most major brands. This  allows us to fix your door on the spot in most cases.

Will I need to be home when you come to repair my garage door?

 In most cases, yes. This is because we need access to the garage and may need to test the remote or wall switch.

Is it safe to repair a garage door myself?

Garage doors have high-tension springs and can be dangerous to repair without the right tools, training and experience. We recommend using a qualified technician when you have an issue with your garage door.

Before calling garage repair technican what can I do if my garage door won’t open or close?

Yes you can first check if there’s an obstruction blocking the garage door’s path or if the sensors are misaligned. If the problem persists, it could be due to issues with the opener, springs, or cables. It’s best to contact a garage door repair technician to diagnose and fix the problem safely.

How do I know if my garage door can still be repaired rather than replaced?

There a lot of times where you can repair your garage door rather than going to the expense of having it replaced. If the door is experiencing issues due to misaligned tracks, faulty sensors, or worn rollers, these components can usually be repaired or replaced without the need for a new door.

Uneven or slow movement often points to problems with springs or cables, which are also repairable. Noisy operation caused by lack of lubrication or worn parts can often be resolved with maintenance. Additionally, if the garage door is less than 20 years old and structurally sound, it’s generally more economical to repair it. 

Why is my garage door opening or closing by itself?

This issue could be due to a short in the wall swith, malfunctioning remote,  or even interference from nearby devices. It’s important to have a garage door technician inspect the system to identify and resolve the cause to ensure the problem is fixed properly.

How much does a garage door repair cost?

The cost depends on the type of garage door and what the problem is. We always provide you with upfront quotes before we start work on your garage door.

Do you install garage doors?

No, we only repair garage doors.

GARAGE DOOR SERVICING

How often should I get my garage door serviced?

It is recommended that you get your garage door serviced at least once a year. Not only will it mean you won’t get caught out by your garage door not opening, it will also help extend it’s life.

What does a garage door service include?

• Check and lubricate the moving parts of your garage door
• Checkand adjust garage door tension
• Test garage door to make sure it is not noisy when being opened or closed
• Adjust roller door chain if required
• Check spring tension and adjust if needed
• Ensure there are no signs of rust
• Check that remote control is working

How can I maintain my garage door to ensure it operates smoothly?

Regular maintenance of your garage door includes lubricating moving parts, checking the door’s balance, inspecting and tightening hardware, and ensuring the tracks are clean and aligned. Scheduling a garage door service annually can also help prolong the life of your door.

REMOTE CONTROLS FOR GARAGE DOORS

My remote control is not working. Can you fix it?

We repair and install door openers and door remote control units to suit any garage doors. Some of the many brands of automated garage door openers we repair and service include Merlin, Vicway, Automatic Technology and Superlift.

I already have a garage door but would like it automated. Can you do this?

If you have an existing garage door and want it automated, including remote controls, then we can help.

I am looking to replace my garage door opener. What safety features should I look for?

Modern garage door openers should have auto-reverse mechanisms, motion detection, as well manual release functions. These features enhance safety by preventing accidents. It also allows manual operation during power outages.